12-03-2018
04:21 PM
My boyfriend went to go ask a question and When asking the gate agent a question she Rudely responded. I was sitting a distance away so she didn’t know I saw but then when he turned around to walk back to me and the agent turned to the lady next to her and laughed at him and stared at him. Very very unprofessional and rude. We love southwest and will obviously continue our travels with it. But very unhappy with the service that we got at the gate..
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