Blake I have posted on FB as suggested will be calling in the am. I also send them a message on Messenger. Maybe something will happen all I can do is pray. Thank you for the information Have A Merry Christmas
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12-19-2018
09:34 PM
Ex-Husband called and was on the phone for over an hour and they said the best they could do was Sunday. The email they claim the confirmation went to is not even the one associated with the account.
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12-19-2018
09:08 PM
My daughter who is a freshman in college is finally coming home for Christmas. SHe was booked to come home tomorrow. She went to check in for her flight using her confirmation number and it didn't work. She called her Dad who handled the purchase of the ticket. He called Southwest who informed him the reservation was canceled! SERIOULSY!!!!!!!!!!! How does a fight mysteriously get canceled? Now they tell us they have to investigate and we have to buy a new ticket and the only thing they have is a flight on SUNDAY. SO I lose 4 days with my daughter because something on their end happened. They say if they find out through the investigation that its their fault he will get his money back. I don't care about the money how about giving me the 4 days back I am losing with my child!!!!!!!!!!!!!!!!!!!! No compassion at all its just like oh well too bad. Guess they figured if they cancel a few people here and there they can resell that seat for a much higher price. Nice Southwest really nice. This is just one more reason I refuse to fly your airline. I travel for work and fly every week and got tired of late flights lost luggage guess nothing has changed now you lose reservations
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