04-13-2019
05:20 PM
04-13-2019
05:20 PM
When they announced the preboard - sometimes the passenger needs to raise their hand, wheel up front or do something so they know they need to take care of you. They almost always annouce that more than once.
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@Goober06 Sorry to hear your son left his phone on the plane. Its never fun to be without something of that importance for an extended period of time. At this point filling out the lost and found form is the best way to get your item back. Most items that are found in cleaning are sent to the central lost and found so it will take time to process as they get a lot of items and have to go though a bunch of reports to get it back to you. Did you try to call the baggage office in PHL? If not I would try that in case it was turned in and maybe it can be caught before going to central lost and found. Hope your son gets his phone back! Blake
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