@Lhall wrote: Hello, My family and I are leaving on a flight tomorrow morning. I was able to check my 5 year old son in online, but it says the rest of us are required to check in at the airport. Why is that? Will he be seated apart from us? Thank you! As @SWDigits mentioned, there is still a good chance you can sit together. You'll be able to game plan the options better when you get checked in. Is anyone in your party usign an infant, child fare, senior fare, or military? These are some of the ticket types that you have to be either age verified for the first three, or military ID verified. If not, here are some suggestions: 1) if you check-in at the airport, maybe try to arrive a little earlier than usual. 2) try other methods to check in as well, online or use the app whichever you didn't use the first time. If using the app and you are rapid rewards member you can live chat to ask questions about why your ticket is marked for check-in at the airport.
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