I've now received a similar message for a July flight and the implementation is definitely clunky and confusing. Posting here as it happens for awareness for others. Apr 22 at 10:18 PM Eastern time -- received the email with the change notification. Note that the email notification stated that we would be able to rebook, if desired, "between the hours of 12:00pm (CDT) April 23, 2019 and 11:59pm (CDT) April 28, 2019." Apr 23 even now at 8:57 AM Eastern time (before the rebooking window stated above) the original flight that we were booked on is still showing as available for sale. I'll be curious to see what happens at noon CDT to see if that flight goes away. If it doesn't then I'll inquire and post an update. The confusing part is that the message says we were rebooked but our original flight is still showing in the system with seats for sale. I assume it's a timing issue between different systems but that's just a guess. -- Edited to post this update -- Our original flight (leg 2 of 2) was NOT cancelled, the flight times just moved to earlier so I'm not sure why the system moved us to a later, different flight that had an extra stop. I tested the chat functionality within the app and Sarah (thank you!) was able to get us back on the original leg 2 flight.
... View more