01-06-2024
07:54 PM
01-06-2024
07:54 PM
guess is that if you call southwest and say you would like a refund, they will tell you that there is no policy on seat saving and tell you that you could have sat in that seat. It's several years after your post and the same seat saving is still being done today. At this point, I do not think it will ever change. Southwest got their money and that is where they stopped caring.
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10-10-2023
01:59 PM
10-10-2023
01:59 PM
@Lostclimber wrote:
So as a weekly flyer with Southwest I used to get drink coupons in the mail after 4 flights or so but now nothing … I can only presume that everyone else around me had these now luxurious coupons from past negative experiences but come on why do you stop rewarding your loyal customers??
This was discussed in this thread earlier this year - Southwest stopped sending out coupons - we do not know when they will send them again. I'm crossing my fingers that they move to digital coupons.
--Jessica
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