03-11-2018
08:01 AM
I must have had the same flight attendant. For the first time in 4-5 years, I was (rudely) told my iPad must be stored during takeoff. I tried to be polite and mention that I have never been asked to do so and that I have asked, but she was hearing nothing of it. I was on SW 2233 from BWI to MSY on 3/11/18.
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01-16-2018
07:40 AM
01-16-2018
07:40 AM
Why can't I get a mobile boarding pass after check in? The app gave me one choice: go to a kiosk to print them, the desktop offered only to print at home. Where is the mobile boarding pass touted in the SW press release of 2013? That was 4 years ago, surely that's enough time to fix whatever is wrong so the mobile pass functions like that of every other airline's.
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One year ago we launched a bold, new look. And we gave the world our Heart. Now, it is time to give our Heart dimension. It’s high time for Southwest’s fall advertising campaign.
At Southwest we aren’t like other airlines. Instead of tacking on fee after fee, we offer an inclusive value. Our Heart—driven by our incredible People--guides everything we do, and causes us to have a VERY different standard for air travel.
So as we launch this year’s fall ad campaign in true Southwest fashion, we invented a word for our philosophy: Transfarency SM .
A marriage of “Transparency” and “Fare” – it means we treat Customers honestly and fairly, and low fares actually stay low— no unexpected bag fees, change fees, or hidden fees. It’s a philosophy that other airlines cannot claim.
Transfarency is the central idea of our fall 2015 campaign that launched today in Houston and is brought to life across TV advertisements, print and digital elements, as well as a microsite focused on the industry’s competitive landscape. The campaign officially launched today, and the first commercial will be featured on NFL programming beginning Sunday, October 11.
I encourage you to dive deeper into our Transfarency story on our microsite, Transfarency.com, which shows side-by-side comparisons between Southwest and our competitors. It’s time to shake up the airline industry and Southwest is ready to show the world what makes our Heart beat. Tranfarency.
Southwest continues to lead the pack as the only airline that offers low fares and an inclusive approach to travel. Transfarency is not a new chapter for us, but another tone to the bell that we’ve been ringing for more than 44 years.
Find more on our microsite or check out the new ad.
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06-12-2015
04:44 AM
[...] a sale that triggered some technical difficulties on their website. In response, they posted a video on their blog. What can you do to replicate their [...]
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In a first of its kind agreement Southwest has joined Lyft to offer Dallas Customers discounted rides to Dallas Love Field.
If you live in Dallas and fly out of Dallas Love Field Airport often I hope you saw the news a few weeks ago that Love Field recently included ridesharing in its policies. If you fly Southwest—and you’re reading this so I hope you do—in the coming weeks you should see Lyft promotions related to your upcoming trips. Offering the best experience on your Southwest flight starts the moment you leave your home. And parking is always in demand so next time you’re headed to Love Field-whether you’re traveling for work or for pleasure--reach to Lyft for a ride.
Just remember if you’re taking a Lyft ride from Love Field, make sure to head to the designated Transportation Network Company zone on the Arrivals level. Are you ready for Lyft-off? We sure are!
To learn more about Lyft visit https://www.lyft.com/.
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01-26-2014
01:50 PM
3 Loves
This option is really great and I like that you get to use your mobile device... nowadays everyone carries at least one with them! The only thing I am worried about is a way to charge your device due too much streaming of the DISH TV. I don't remember Southwest having power outlets on their planes...?
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04-27-2014
11:08 AM
04-27-2014
11:08 AM
I have tried this on Android: Nexus 5, Nexus 7, Galaxy 3s, and no-named versions of tablets and it works great. Just use a browser that supports flash such as dolphin with flash option turned on and enabled.
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06-20-2013
11:00 AM
86 Loves
It’s a bird! It’s a plane! It’s … both!Today marks a historic day in our 25-year-partnership with SeaWorld Parks & Entertainment as we unveiled our newest SeaWorld-themed aircraft into our fleet—Penguin One!
Penguin One, a Boeing 737-700 emblazoned with an artist’s rendition of gentoo penguins joins 12 other 737s in the Southwest fleet that boast a unique paint scheme, as well as Shamu One and Shamu Two.
We kicked off Penguin One’s debut at Orlando International Airport (MCO) with more than 500 local Employees and community leaders, along with Southwest Airlines Chairman, President, and CEO Gary Kelly, and SeaWorld Parks & Entertainment CEO, Jim Atchison (shown below). Also on hand to meet the newest member of the family were famous SeaWorld mascots Pete and Penny Penguin, Penguin One’s real life counterparts (We think we got their approval!).
We had a lot of fun with our “Tuxedo” theme, as attendees waved black and white pom-poms, snacked on black and white themed snacks, and cheered as Kelly, Atchison, Pete and Penny, and the SeaWorld Aviculturists officially christened the aircraft. The celebration may have started in Orlando, but it didn’t end there! A team made up of Southwest Airlines and SeaWorld Employees boarded Penguin One and took the party to two other SeaWorld cities—San Antonio and San Diego—to celebrate with local Employees.
To get your full penguin fix, check out the time-lapse video to witness the full transformation of Penguin One. For even more highlights from the event, stay tuned to our Twitter handle @southwestair and our Facebook page.
Keep your eyes peeled for Penguin One as our new high-flying friend takes to the skies!
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Hi Alex,
You can actually access the powerpoint presentations we used today at www.swamedia.com. Just click on the Media Day 2010 banner toward the top of the page. Hope that helps!
Laurel
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I have many relatives in Canada that could make good use of this alliance. I would suggest that Southwest consider adding routes to Yuma, Arizona from Las Vegas. There are many thousands of "winter visitors" who would go back and forth between Canada (and have relatives to come visit them) and Yuma as well as locals that would use this service to travel without having to first drive to Phoenix or San Diego.
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09-06-2008
12:32 AM
8 Loves
Suggestion for the Business Select program. Offer online upgrades from standard fare to BS. My company travel policy does not allow booking of the Business Select, but I travel enough that I would be willing to pay for an upgrade online to BS for the flexibility.
High on Southwest
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