My account is on hold for apparent fraud activity in November. I was never notified of the "hold" until trying to book my daughter as my companion for 3 flights we have coming up in February. I called and followed the steps to get my account unlocked, which included uploading my driver's license. I was given a case number and they said in the confirmation approximately 10 business days for a resolution. Does anyone have experience with this, and if so how long did it actually take? Our first flight is in about a month, and I'm worried it won't be resolved before seats sell out. Thank you!
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