01-25-2020
10:18 PM
01-25-2020
10:18 PM
Absolutely no reason to merge or otherwise mess with the reservation to check bags through to final destination. Just ask at the full service check-in counter. --TheMiddleSeat
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Check in counter at AUS opens 2 hours before first flight departure. Your flight may or may not be first departure, but safe to say counter will be open at least 2 hours before your flight. https://mobile.southwest.com/airport-info/AUS It would be interesting if ticket counters didn't open until 6am or so and the super early flights didn't allow checked bags. And before someone else asks, TSA in AUS opens at 3:30am. https://www.austintexas.gov/department/check-security --TheMiddleSeat
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@maricris823 see link a couple posts back about converting expired travel funds to a voucher, that may help you out. --TheMiddleSeat
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01-23-2020
11:46 AM
01-23-2020
11:46 AM
If travel funds and passport are in your maiden name then there's no issue here. Book the flights using your maiden name. The only downside is it won't match up with your Rapid Rewards account so the travel won't be associated with your account and you won't earn points, but that would save the hassle of changing the name. Just don't associate any RR account number with your reservation. To check-in you would either need to lookup the reservation using the confirmation number and name or purchase EarlyBird. To directly answer your question, yes, Southwest should be willing/able to change your name if you provide a marriage license, but personally that's more trouble than it's worth. --TheMiddleSeat
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If you don't have the email you can also view the points in your Rapid Rewards account. Log into your Rapid Rewards account on southwest.com Go to My Account and then in the My Rapid Rewards Section you'll see Recent Activity. Click View All Activity then select View Only Previous Year and then select Point Type Companion Pass qualifying points. That will show you all transactions that earned you CP qualifying points. Sadly, you will need to add them up manually. Be aware that the CP point threshold for 2019 was 110,000 points, not 100,000. --TheMiddleSeat
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Yes, the More Rewards program will let you book trips to places Southwest does not fly. You can get more information at https://www.southwest.com/rapidrewards/redeem-more-rewards I don't have any experience with the program or knowledge of its value, perhaps others can comment on that. --TheMiddleSeat
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@dfwskier wrote: Seat 9C frequently gets served first in the front 2/3s of the plane. It is my preferred seat. 9B is better :-P --TheMiddleSeat
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The diameter is the questionable bit, not the length. Policy is pretty clear that a 3" diameter is allowed, so if agent is strictly going by the policy you'll have to pay extra to check a larger case. Given Southwest's typical loosening of the rules if you're close to the limit I suspect you can check for free, but no guarantee. This is really going to be a YMMV issue depending on the agent you interact with. Hopefully if you're friendly the agent will see a fishing rod case and not even think to measure the diameter. Policy: "Fishing rod containers may measure up to three inches in diameter and 91 inches in length." Please report back with your experience. --TheMiddleSeat
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I was just about to post a link to the Department of Transportation's site where they describe the proposed changes and found that you beat me to it. Here's the link to the official proposal and info on how to submit comments. Keep in mind this is currently just a proposal, nothing changing yet. https://www.transportation.gov/briefing-room/us-department-transportation-seeks-comment-proposed-amendments-regulation-service --TheMiddleSeat
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While I don't have an answer for you, that sounds like a great question to ask at the end of the interview, if it's not addressed earlier. I'd suggest phrasing the question in a positive way that makes it clear you are super eager and interested. Focus on being very available on some days/times and you would do your best to coordinate the schedule for upcoming classes to work as best as possible with Southwest as you continue schooling. Don't phrase it in the negative and focus on what you can't do or won't do or in a way that implies Southwest has to be flexible. Good luck! --TheMiddleSeat
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A quick search of the Google indicates row 9 is generally the starting point for the second group. Depending on load rows may shift some, but the shift is more often done further back. I often find myself in the 9-11 area and appreciate getting served drinks earlier. I don't make notes so I can't recall if it always starts at 9, but that seems about right. I also think in that area you're more likely to get an empty seat in the row versus the rows up front which seem to always fill up. --TheMiddleSeat
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Double post, response in this thread: https://www.southwestaircommunity.com/t5/Check-In-Boarding/TSA-Pre-does-not-appear-on-my-boarding-pass/m-p/51257/highlight/true#M275 --TheMiddleSeat
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The standard response from TSA would be that PreCheck is never guaranteed, however there are a few things to double check. You mentioned the return flight is the one in question. Was the outbound flight on the same reservation, same confirmation number, and did you have PreCheck then? If so, then either a general system glitch or TSA actively denied you PreCheck on this flight. I'd suspect glitch and inquire about it at the check-in counter. They may be able to remove and re-add the KTN to see if it goes through. If return flight is a separate reservation double check the name on reservation matches name associated with PreCheck identically, including middle name. If that is ok then also inquire about it at the check-in counter. You should also double check your PreCheck expiration date, although not likely the problem, it's still good to know. Have you had trouble with this in the past? Please report back with your experience, hopefully you can get it figured out. --TheMiddleSeat
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@jquebby wrote: That link doesn't work. It only takes you to the primary page for Early Bird Check-in and says nothing about any rules or restrictions about it. What rules or restrictions are you looking for? There really aren't any rules about EarlyBird, but there are frequently asked questions, which is what I believe you saw on southwest.com Anything particular you were hoping to find out? --TheMiddleSeat
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Your second post is correct, bonus points do not count towards A-List status, but they're still nice to have and help you earn those free flights faster. --TheMiddleSeat
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You'll need to contact Chase who is responsible for telling Southwest to issue the points. Confirm they agree you qualified for the points, ask if they sent the information to Southwest, and confirm they have the correct Rapid Rewards account number for your account. Depending on when you qualified you may also just need to wait, these things can take several weeks. --TheMiddleSeat
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As this is a customer to customer forum there's nothing anyone here can do to help you. Unfortunately you're probably best off calling and waiting on hold instead of using the call back option, then you can let the agent know that you had trouble with the call back function. Alternatively, have you tried to make the changes online? --TheMiddleSeat
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As this is primarily a customer to customer forum I suggest that you contact Southwest airlines customer relations directly to resolve this issue, 1-855-234-4654. You should also remove all personal information from your post. --TheMiddleSeat
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As this is a customer to customer forum I suggest that you contact Southwest's Customer Relations Department to provide your feedback. 1-855-234-4654 --TheMiddleSeat
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01-19-2020
10:33 PM
01-19-2020
10:33 PM
No problem, it happens to all of us. For everyone else's benefit, here's the post being referred to: https://www.southwestaircommunity.com/t5/Travel-Policies/Ladt-three-flights-cancelked/m-p/100527/highlight/true#M11493 --TheMiddleSeat
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@Gunit wrote: 401k match/contributions. No problem free flights. No problem. Medical. Dental. No problem. Parking. Now you’re just greedy Perhaps someone is a bit greedy for wanting everything? --TheMiddleSeat
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01-19-2020
07:37 PM
01-19-2020
07:37 PM
According to another post here in the Careers forum the April class application period closed last week. I believe they run more than one class a year so keep checking. --TheMiddleSeat
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The best option is to look for and apply for jobs through Southwest's own careers site, https://careers.southwestair.com/ Then you will know the job postings are legitimate and legal. --TheMiddleSeat
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01-19-2020
07:32 PM
01-19-2020
07:32 PM
There were quite a few posts from people asking how to apply so I imagine you're not alone. Good luck to everyone, it sounds like a great program. --TheMiddleSeat
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Routes and frquenency of service between two cities can change frequently, especially between two cities that are major hubs for other airlines and not major cities for Southwest. While unfortunate, changes from how it was 4 years ago aren't too surprising. Southwest has also put more emphasis and planes in growing markets such as Hawaii over the past year while flying with fewer planes than it has had. --TheMiddleSeat
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01-19-2020
07:24 PM
01-19-2020
07:24 PM
That does sound like a dilemma. When traveling by car, what equipment does he use? Perhaps something similar would work? --TheMiddleSeat
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01-19-2020
07:21 PM
01-19-2020
07:21 PM
Or perhaps they offer subsidies for using public transportation? None of us have all the information and there are plenty of other benefits such as free flights that Southwest is able to offer so looking at the complete package is more important than individual components. --TheMiddleSeat
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01-18-2020
10:13 AM
01-18-2020
10:13 AM
Can you squeeze two of them into a checked bag? Hooray for free bags! TOTALLY KIDDING, DO NOT DO THAT. My only suggestion would be to ask about preboarding every time you fly, you may find a sympathetic gate agent who will allow it despite it not quite fitting into the policy. As others have mentioned your situation is definitely a difficult one and I wish you the best of luck with future travels. --TheMiddleSeat
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Yes, but the 3 forms of payment limit still applies so if you have one travel fund from a trip where 5 people were booked, you could use that one travel fund to book a trip for the same 5 people (or a smaller subset of those same people), but you cannot take 5 separate travel funds for 5 people and book them onto one reservation. If you have separate travel funds for each person you can book up to three people on a reservation, assuming each travel fund covers 100% of the cost for each person traveling. Alternatively, I believe you can book several reservations and call to combine them into one record. --TheMiddleSeat
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Not sure who pays but it's really not that outrageous for an employee at any company to pay their own parking. Think of all the businesses in large downtown areas, they don't all pay for their employees to park in nearby parking garages. Having worked a large city for a large company I know comparing the cost of a monthly parking pass at nearby garages was a frequent break room conversation. Parking is just another cost of commuting to work and should be factored into a decision to accept whatever compensation package is offered to an employee. --TheMiddleSeat
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