There are some great prices out there right now for travel many months from now so thinking ahead is a great idea. If you book this trip using travel funds you currently have then cancel again, the expiration date of the travel fund will remain the same so just be aware by then you may be getting close to the expiration date, depending on when you made the original purchase which determined what the expiration date is. If purchasing with 100% cash and you cancel you will receive travel funds that expire 12 months from today or whenever you make the purchase. I really hope we're back to "normal" by August and you'll be able to enjoy the cheap flight you found. --TheMiddleSeat
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a week ago
a week ago
The travel advisory is not a ban, flights are proceeding for the time being. When flights are being discontinued such as they are in Costa Rica, it is announced several days ahead of time. Enjoy the rest of your vacation. --TheMiddleSeat
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No domestic airline is offering cash refunds on non-refundable tickets except in some cases where the airline cancels the flight. Southwest did adjust the deadline for using travel funds today, I don't expect they will make any further adjustments or exceptions. You can read more about the policy revisions here: https://www.southwestaircommunity.com/t5/Blog/Policy-Update-Clarification-Extending-Travel-Credit-and-Refunds/ba-p/103844 --TheMiddleSeat
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a week ago
a week ago
@jeremysmithhome Again, read before you post. The message right before yours is welcome news. --TheMiddleSeat
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a week ago
a week ago
@jeremysmithhome Again, read before you post. The message right before yours is welcome news. --TheMiddleSeat
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a week ago
a week ago
@jeremysmithhome Did you bother to read the previous post? Travel fund expiration extended. --TheMiddleSeat
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a week ago
a week ago
@Goldspeaker Care to be more specific? Perhaps someone here can help you do what you're trying to do, but without further details it's a little hard to do. --TheMiddleSeat
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As it is now, no you would not be able to use travel funds for any travel after Jan 2. In your case you could use funds for outbound travel on Jan 1. But, I've said many times in many other posts, stay tuned. A lot can change between now and May or even next week so be patient and see if anything changes before making any decisions. Southwest and other airlines are still doing triage, they need to be able to see how long things are going to be impacted before they can make decisions. --TheMiddleSeat
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Have you actually tested this? I would be very surprised if this extended the travel fund expiration date, but it's an interesting find if it does actually work. Thanks for sharing. As I've said numerous times before I still have hope that Southwest will adjust policy somehow to allow people more time to use travel funds so hopefully something like this workaround isn't necessary. --TheMiddleSeat
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Yes you can change the companion without ever having traveled with them, but I do suspect it will count as one of your allowed changes. I would make the change, then submit a letter in writing explaining the situation and asking for an adjustment to allow you one extra change this year (if you think you will need it). Asking on the phone for an exception to a policy when you call to make the change will not get you anywhere right now. --TheMiddleSeat
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Whether you decide to go or not, don't cancel now, there's no benefit to canceling now. Hold on to the reservation, check often for lower prices and reprice it if it drops, then as we get to August decide if you want to to go. Between now and August a lot could happen. If your flight gets canceled you could get a cash refund instead of travel fund credit. --TheMiddleSeat
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a week ago
a week ago
Great news, there are some really good fares out there right now. --TheMiddleSeat
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Lol, why single out Southwest when their cancelation policy is still better or the same as every other domestic airline? --TheMiddleSeat
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One frequent poster flew today, had a full flight, so many people think it's safe to fly now. I'd love to go somewhere, but nothing I want to do is open. --TheMiddleSeat
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An extension may happen, stay tuned. --TheMiddleSeat
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3rd post from you saying the same thing. An extension may happen, stay tuned. --TheMiddleSeat
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Have you tried writing a letter and requesting a refund like others have suggested? --TheMiddleSeat
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a week ago
a week ago
Oh, write to the company like I've seen numerous people on here suggest people should do with Southwest refund requests? OK, yeah, American is doing soooo much better, lol. --TheMiddleSeat
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@AnnaSF There is nothing I could find on American's website that indicates they are reviewing requests for cash refunds, and even if they are, what does reviewing mean and under what criteria would they actually issue a cash refund? In fact, American's policy is worse than Southwest as they say all travel on refund credit must be completed before the end of 2020, which could be less than a year after ticket purchase, or within a year of purchase if that's the shorter time period. Until actual funding is approved by Congress and the President it would be foolish for Southwest to assume they are receiving anything. --TheMiddleSeat
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There is currently no way to transfer those funds to you, travel funds have always been tied to the passenger(s) on the flight and must be used by them. --TheMiddleSeat
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a week ago
a week ago
Is this the prompt you saw? Because of schedule adjustments currently underway, similar to what has been happening when the schedule is revised to remove the Max aircraft, people with existing trips are offered the option to switch to any flight with the same/nearby city pairs. Having this option available does seem to prevent someone from repricing their flight to a lower fare (as you saw). As you did, you could cancel the flight, take the credit, then rebook the flight at the lower price leaving you with the credit you were initially looking for. Alternatively, if you have EarlyBird and don't want to cancel because you lose EarlyBird (as you did) you could violate the "rules" of the free change and change your flight to a flight with a different city pair that does not qualify for a free change, then change it back to the actual flight you want to take. EarlyBird would remain on the reservation and you would receive credit for the price difference as you were originally trying to do. Sounds like you jumped the gun and already made the change, wish I could have helped you out beforehand so you wouldn't have lost EarlyBird. --TheMiddleSeat
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Cancel your flight, preferably on southwest.com or call in if you are unable to cancel online. You will receive a travel fund in the amount you paid for the flight that is good for one year from the date you originally purchased the flight. --TheMiddleSeat
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2 weeks ago
2 weeks ago
Regarding the error, you will most likely need to contact Southwest via phone, live chat in the app, or via Twitter (@Southwestair). Travel fund credits are connected to the name of the passenger who was ticketed on the reservation. If children had a ticket in their name the portion of the ticket fare associated with them is in a travel fund only they can use. --TheMiddleSeat
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Yay, 10th post from @haveaheart Time to report to the moderator for spam. --TheMiddleSeat
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2 weeks ago
2 weeks ago
@Susanadels wrote: seems like middle seat thinks he knows more than he does. Bags were on plane and alternate flight from other airline was in different terminal in an hour . Could not wait for bags to be taken off. Also landed in different airport than bags went to. Because YOU CHOSE to get on another flight and left your bag behind. You chose to abandon your bag. --TheMiddleSeat
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2 weeks ago
2 weeks ago
@bec102896 wrote: Did you change to a flight within 36 hours of that new flights departure? If so EB disappears. -Blake And if your flight is within 36 hours you certainly won't need EarlyBird to get a good boarding position. --TheMiddleSeat
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Ok @haveaheart, 9 posts of you screaming about this is plenty for me. Southwest is trying to address immediate needs, non urgent changes like extending travel fund expiration may come later after things calm down. --TheMiddleSeat
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