11-23-2016
03:49 PM
1 Love
Hi @Cbigelow,
First, let me offer our sincere condolonces to you and your family on the passing of your loved one.
Regarding your question, this is a Customer Service issue that cannot be resolved on this channel. However, you do have options. Please visit southwest.com/feedback to see a list of the ways you can get in touch with us to get your issue resolved.
Thank you for being a part of our Community, and please know our Hearts are with you and your family during this difficult time.
Derek
Moderator
Southwest Community
... View more