12-08-2016
03:47 PM
1 Love
Hi @vykngfan,
I'm sorry to hear about your knee surgery - hope you're on the mend and doing better!
I recommend you take advantage of our preboarding services so that you can select a seat that will best accommodate your needs at this time. When you get to the gate for your flight, go to the desk and speak with the Customer Service Agent working the flight. Let them know that you have a unique situation / medical need, and they'll give you the appropriate documents for preboarding.
You'll be able to board a few minutes ahead of the general boarding group so that you can take your time and get comfortably situated for the flight.
Happy travels to you, and thanks for posting in the Southwest Community!
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