12-28-2016
08:34 PM
12-28-2016
08:34 PM
Hi Michael,
It sounds like your transaction wasn't completed - my best suggestion is to reach out to the 1-800-I-FLY-SWA number and have one of our Customer Support and Services folks help you out. We know there have been some reports of Customers outside the United States having difficulty making a reservation on Southwest.com, and we're working to resolve that as soon as possible.
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