03-10-2017
06:10 PM
03-10-2017
06:10 PM
@smheeren,
The best way to quickly get to the bottom of this situation is to reach out to us on Twitter (@SouthwestAir). It will take some research from a Representative who can access the Rapid Rewards database and do a quick search for you. The good news is that this can be done relatively quickly - probably within 15-20 minutes.
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