06-27-2018
10:00 AM
06-27-2018
10:00 AM
Good morning. This forum is not run by SW employees. If you'd like to have someone at SW contact you to resolve your issue(s), you'll need to call the airline. To use travel funds from your cancelled flight you will need to know your confirmation number, AND travel within one year of the date you bought the original ticket, AN D book the flight with the same name as was on the original ticket. That's all there is to it. To do so online, just select your flight, and when you get to the payment method, select travel funds, and input your confirmation number and the name of the person on the original ticket. Note travel funds are only useable by the person whose name was on the original ticket.
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