03-14-2017
12:36 PM
Hi @mike499,
Our Customer-friendly policies do allow you to cancel a reservation and reuse those funds toward a different trip, however, you cannot apply them toward travel for a different person. Funds must remain with the person originally listed on the ticket. Also, funds must be used by the expiration date (one year from the date of original purchase).
If you purchased a Business Select or Anytime Fare, you can cancel and request a full refund of your ticket.
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