04-14-2017
05:18 PM
So we just spent more 30 minutes on hold to speak to someone. We finally got into our accounts - transferred points - but guess what? points are up to 19,000+ for a flight that yesterday was 15,000. But of course because we could NEVER get into our accounts yesterday we did not get the 15,000 point cost. this is such BS. I have been flying southwest since they started - a really long time ago. and will continue bc we all know everyone else is challenging.... thought Delta was pretty good last time I flew. But this~!
... View more