04-25-2017
10:15 AM
Hi @jewels6964,
Southwest Airlines is pleased and honored to serve all members of our military, both active and nonactive, and your son is no exception.
We waive the overweight/extra bag charge for active military because oftentimes they are traveling with their equipment, or with supplies they are required to have with them in addition to their personal belongings, and we don't feel it's right to penalize them for those extra items.
That said, we think travel should be affordable for everyone, and that's why we allow every Customer to check two free bags. We're proud of this policy and we hope you and your family have an opportunity to take advantage of it soon!
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