06-27-2017
12:52 PM
06-27-2017
12:52 PM
Verify that you didn't receive it by looking at your boarding pass -- if you did receive it, it will say EarlyBird Check-In on it. If you didn't (which sadly does often happen -- the infamous Southwest "glitch") your best bet is to reach out via Twitter. Alternately, you can call Customer Relations at 1-855-234-4654, but the hold times are often very, very long (1+ hour or more). Good luck!
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