06-21-2017
01:25 PM
Avoid using Budget Car Rental. They now have a policy where any tolls incurred during the rental are sent to a collection agency, Violation Management Services (VMS), BEFORE you get the toll. This cost $50, and I still have not received the toll from the toll road provider. I recommend Southwest flyers use a different car rental agency - they may have a different policy (hopefully)! I'm sad about this because I have been a Fastbreak Customer for years, and spend a couple thousand a year on car rentals. But this process is a clear rip-off - I contacted both Budget, VMS, and my credit card company before I began posting these notices on all available social media. Good luck!
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