08-14-2022
05:59 AM
08-14-2022
05:59 AM
@Jariel02
Sorry to hear that you had a bad experience.
So if I was correct, then why was the response the refusal of the gate pass
I suppose you have never been incorrect in something you believed or said? Maybe the employee wrongly believed that the rule said one pass only. That's why the employee
told you one pass only.
and instead the requirement for police intervention?
Employees contact authorities when they believe they are involved in a disruptive situation. Several Southwest employees have recently been assaulted by customers, so the tendency would be to be less tolerant of behavior than they once were. If you were talking with employees in the same manner as you used in your post, perhaps accompanied by loud voice or shouting, I could see why the employee might have called police.
@Jariel02
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Here are the official TSA rules
https://www.tsa.gov/travel/frequently-asked-questions/what-3-1-1-liquids-rule
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08-13-2022
06:57 AM
08-13-2022
06:57 AM
File a lost item report if you have not already done so. To insure best results include serial number on the report.
https://community.southwest.com/t5/Knowledge-Base/File-a-Lost-and-Found-Report/ta-p/110129
Southwest has a defined way of trying to reunite found items with their owners. The process can take up to 30 days.
Good luck.
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08-12-2022
11:59 AM
08-12-2022
11:59 AM
@BoudlerDad wrote:
Hi there!
Can you tell me which van service you used from the airport to your child's NYC school? I'm running in circles a bit.
Thanks in advance!
BoulderDad
It's not likely that you will get a response here since you posted your question in a thread about carboards boxes as luggage.
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08-12-2022
10:20 AM
08-12-2022
10:20 AM
@FlyWithLUV wrote:
Question on top of a question, I suppose. Do you ever find it to be the case that a flight that connects through a city is cheaper than a one-way nonstop to the city itself? If I wanted to go to Denver, would it be cheaper to fly to LAS through Denver than to fly directly to LAS? I've always wondered about this.
I see it less frequently than I did before COVID. As said up thread it does happen in the case of fare wars.
One carrier offers nonstops between two points at a low price point, and a second carrier only flies connections between the same two points. The second carrier matches the first carrier's price thus allowing a hidden city ticketing possibility.
Last time I used one was 3-4 years ago. American was offering O'Hare/Tulsa nonstops at a low price. Southwest was flying Midway / Tulsa but only with a connection (in my case at Love Field). Southwest's MDW / TUL fare was about $150 cheaper than the MDW / DAL fare was. (via the exact same plane from MDW).
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as said above by parpitt, Southwest does not SELL more tickets than it has seats.
Also as said above, Southwest could have had to substitute a smaller plane for a larger onev- thus leading to an "oversold" condition.
There is another way that could happen. Southwest might need to get crew members to another airport so that a flight can operate (no crew=no flight). If the flight is already full, Southwest might be forced to remove some passengers from the plane to make room for the crew members..
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themiddleseat is correct in everything he said. I've done it several times myself.
That being said, some other airlines do take it seriously, and if repeated enough, will try to extract additional money from the traveler. Not Southwest though.
One other thing, if this is done via a paid ticket, then no RR points or flight credits would be issued.
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08-10-2022
11:44 AM
08-10-2022
11:44 AM
Actually, any car reservation made on southwest.com does appear in your Southwest account.
I am unsure about hotels as I never book them on the Southwest website.
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If I were you, I'd check with booking.com. Waiting til you get to the hotel to "see what happens" could be a very bad idea.
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08-09-2022
06:36 PM
08-09-2022
06:36 PM
If you are really frustrated, contact the airline and complain. Click on "contact us" below to proceed.
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08-09-2022
06:34 PM
08-09-2022
06:34 PM
You are not being reasonable.
Southwest told you it could take 45 days, and yet here you are complaining before 45 days have passed.
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08-09-2022
06:05 PM
08-09-2022
06:05 PM
see my response to your second identical post.
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You were told it could take 45 days.
As we sit here it is 42 days.
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08-09-2022
08:09 AM
08-09-2022
08:09 AM
I'm sorry that you had a bad experience, but your rant is woefully short of ANY details about what happened, so it is hard to relate.
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08-08-2022
05:59 PM
08-08-2022
05:59 PM
@Galacticship wrote:
. Leave me alone and go find someone naive and gullible to spew your spin middleseat.
??????? When were you required to read themiddleset's posts ? I must have missed that instruction.
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You mentioned "hotel credits." Southwest Airlines DOES NOT sell hotel rooms, so it can't give you any hotel credits.
You either booked your hotels thru booking.com (on the southwest.con site) or southwest vacations both of which are TOTALLY DIFFERENT companies from Southwest Airlines. You'll need to discuss your hotel credit issues with either of those companies that you used.
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My motto has always been " I prefer to fly Southwest, but if Southwest does not fit my travel needs, then I fly someone else."
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08-08-2022
05:53 AM
08-08-2022
05:53 AM
TSA places a limit of 100 watt hours or less for lithium ion batteries. This should be fine.
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See the federal data I posted earlier in the thread. It is likely more representative of reality than the experience of a single random traveler.
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08-06-2022
09:02 AM
08-06-2022
09:02 AM
@Sean2380 wrote:
It’s quite silly if you expect people reading this exchange to believe that.
You can choose to believe whatever you choose to believe -- regardless of the truth
but back to the reason for the thread
https://thepointsguy.com/news/airlines-cancellations-delays-worst-summer-travel/
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Since Southwest is drastically short of planes anyway, it is unlikely to retire any plane "before the end of it's life cycle."
Further, it repaints aircraft when they need to be repainted. An aircraft near the end of it's life cycle will likely not be repainted - no point in spending the money on planes that will soon be facing the scrapper.
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08-05-2022
03:25 PM
08-05-2022
03:25 PM
@DancingDavidE wrote:
Security screening lines - no idea!
I use CLEAR and PreCheck so I'm a bad person to ask in that regard.
Agree. I've had Clear for about 2.5 years and in my 70+ flights during that time have never spent more than about 2 minutes in line at any airport - DAL/DFW/DEN/ MDW/ORD*/STL . It really is a supercharged PRE.
I'm lucky in that UA comps the fee as I am still United 1K.
*except terminal 5 which has no Clear so PRE is as good as it gets.
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08-05-2022
02:01 PM
08-05-2022
02:01 PM
@TheMiddleSeat wrote:
Travel insurance would be your best bet for future trips to cover for unexpected situations like this.
--TheMiddleSeat
Yup.....
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08-05-2022
10:53 AM
08-05-2022
10:53 AM
Sorry to hear that this happened to you.
The unfortunate reality is this type of thing happens every single day on just about every single airline.
Fly the other guys longenough, and you will find that out.
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@TheMiddleSeat wrote:
Southwest is currently testing new/different wifi technology on a limited number of planes. Hopefully that goes well and expands to more of the fleet soon. You're welcome to send your feedback directly to Southwest, use the contact us link at the bottom of the page and send a message.
--TheMiddleSeat
That new supposedly more reliable tech is to be installed on New Max aircraft as they are delivered in the future. If is unclear if, whether or when the tech would be installed on existing aircraft in the fleet..
I hate to say this, but if WiFi is of paramount importance to you, maybe you fly American instead.
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As a point of reference, I have gotten a full travel fund refund from Southwest AIRLINES upon the death of a named passenger, but as stated earlier you are not dealing with Southwest AIRLINES but instead are dealing with Southwest VACATIONS - a completely different company that is notoriously difficult to deal with.
You may not like this but, the firm might be giving you a refund for the deceased person (who could not obviously take the trip), but not for the other people who were still alive and theoretically could have taken the trip - as heartless as that seems.
Your only option is to continue to haunt Southwest Vacations for a resolution - sorry.
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Remember, even though you might get on your new connection, you will be one of the last people on the plane. Thus you will likely be relegated to a middle seat - somewhere on the plane. Overheads will mostly be full.
Your trade off is time saved vs discomfort incurred. You have to decide which is more important to you.
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The best of luck with your suggestion.
You do realize that if SW were to do such a thing, it would be the only airline in North America to allow it?
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07-31-2022
10:35 AM
07-31-2022
10:35 AM
@pieman16 wrote:
Like I said it's a problem with the conf number because if just use that one conf number I get the same error.
If you try to book using each of your travel credits INDIVIDUALLY, do you get the same error message for all three or just one of them. If one, what is different about that one?
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