Thursday
1 Love
the last flight I was on the flight attendant got on the PA and said "Hey, did anybody lose this?"
Everyone looked up and she goes on "Now that I have your attention, I'd like to go over some of the features of this aircraft....."
Not that a lot of people didn't go back to what they were doing, but at least she tried.
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Thursday
Yes. I have the $69 annual fee card and get 2 EBCIs per year. But in the OP's case when the flight was booked the EBCI window had already closed as it was less than 36 hours before the flight.
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Wednesday
Yeah not a good deal. You only get 1 cent per point plus you pay taxes.
Using points only gets you over about 1.3 cents per point, plus no taxes.
Nope.
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Southwest long ago figured out that open seating is the fastest way to get everyone on a plane. Fastest boarding means quicker plane turns - which allows more flights/gate/day and more flights/plane/day -- which in turns mean more profit and potential for lower fares for everyone.
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Tuesday
So the workaround I implemented was to create another hotmail account, set it up to forward emails to my wife's email, and then add the new email account to her profile as her primary address. Just crazy that you have to do that to receive emails about tickets that you have paid SWA for.
As another aside, she does not have an issue receiving emails about flight delays from SWA
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I’ve seen lots of fake accounts on Twitter (X) as well when I see them I report them for removal unfortunately there are lots of scam accounts on both Facebook and Twitter (X)
the best way to know if your really dealing with Southwest is look for the verified mark I’m and remember Southwest won’t add you as a friend to assist you on Facebook
@robt77burke1 if you have the link of the Facebook account please share it and I’ll pass it on for them to try and get it removed
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Monday
Monday
@Artanis wrote:
Did the hotel free breakfast have a waffle maker?
I didn't see a waffle maker at the Dynasty. Not sure whether or not they serve waffles at all or only on certain days of the week. On the morning of stay there, Sausage and Scrambled Eggs was the free meal which was served from the warmers.
I think both of the Fairfields and the Holiday Inn on this series served pre-prepped soft waffles on certain days of the week from one of the warmers too; I didn't see waffle makers. The Residence Inn stay was the location that I noticed had a waffle maker. The Azure stay had hot breakfast but I had to check out before the dining room opened; likely same scenario as I didn't see a waffle maker from a prior stay. No breakfast included at the Apache.
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Monday
Nice new feature. I use Flight Aware as it's real accurate and up to date. Nice to have it inhouse.
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a week ago
a week ago
Southwest has 3 gates at OKC they can’t serve every city with the 3 gates so they go to places where they can connect more people LAX isn’t an ideal connection for a lot of cities other might go.
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a week ago
1 Love
Are you sure the reservation fully ticketed? If Southwest was unable to complete the authorization for whatever reason (in this case, maybe an Apple Pay bug?) then no funds will be taken from your card though there might be a pending authorization on it for a couple of days.
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2 weeks ago
@manilowmaniak wrote:
Who is WGA?
WGA on this forum is Wanna Get Away (fare).
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2 weeks ago
2 weeks ago
Riddle me this....
When I occupied a seat that was "saved" and told the person saving the seat that it was a great subject for a book but not the way it works on Southwest, why didn't the flight attendant have me removed?
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So with same day change you can make the change starting at midnight so you could set an alarm and right at midnight make the change. As long as a seat exists you can get it regardless of if it’s anytime only available and as long as your destination doesn’t change and date you can pick any available flight connection city can change (I’ve changed to different connection cities just to grab lunch/dinner before)
Keep in mind should the day come and there are no later flights you will be stuck with the awful flight so be ready just in case
As mentioned you will lose your boarding position so I wouldn’t buy EB check in as it won’t apply to your new flight however you could still upgrade to the A1-15 if you want after making the same day change if it’s available
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3 weeks ago
3 weeks ago
Hi There! Sorry for the trouble here. We recently rolled out the ability to get an international trip digital boarding pass after completing a passport or visa verification at our kiosk or with an agent. In the future we are planning to activate in-app passport verification too. Exciting stuff!
This is a relatively new capability, so the new digital boarding passes for international trips may be unexpected by some of our Cohearts. I contacted our Ground Operations team to help us share your experience to help us improve in the future. Thank you for sharing this story with us and thank you for your support of Southwest!
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3 weeks ago
3 weeks ago
Uh...the title to the post includes the words "new gate agent".
At MCO, you can carry on an unlimited number of items including your new refrigerator you got on sale. No problems! LOL
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3 weeks ago
3 weeks ago
Thanks for your reply
can you share how many positions do you have
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3 weeks ago
Pointing out issues that are detrimental to the airlines and also a blatant disregard for their own rules is no basis to be put on a no-fly list. However, in my experiences, I have been thanked by Southwest for pointing out issues where they need to improve.
None of my plans would interfere with operations nor would they be a basis to be banned from Southwest.
It is time to follow all of the rules.
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3 weeks ago
3 weeks ago
@dfwskier wrote:
I will miss the ability to connect at IAH, but...
the setup the airport gave SW was a real dump
Sorry I missed it, maybe some business will come up in Houston so I can try it before the closure.
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FWIW-Isn't Southwest already basically doing this with their tiered Fare Structure?
Basic Current Boarding Order(My perception/understanding of it)
-Business Select= A-1 to A-15
-(A-list Preferred and A-List)=A-16 and on
-Anytime Fare= Automatic EBCI
-WGA+=Board After or buy EBCI
-WGA= Board Last or buy EBCI
The problems are:
-Those who Scam the Pre-boarding Process, either through fraud or being allowed to bring more than one support person.
-Individuals/Families buying WGA Fares and expecting Business Select Fare Boarding, because they are Special and Rules do not apply to them.
-Seat Savers, (all Seat Savers.)
My 2 cents, changing the process won't fix the problems listed above.
My Solution: Fix the problems by simply applying the existing policies of both SWA and the FAA for boarding.
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4 weeks ago
if it's https://southwestcardanniversary.com/ then it is a legitimate site. the original poster may need to call Chase to resolve the issue
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Thank you for taking the time to provide this information to me. I was contacted yesterday that the item was found, and I will be reunited with it on Friday. I have been so impressed with Southwest's procedure for lost items; I have been consistently updated as to their progress - and appreciate everyone who has been supportive!
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4 weeks ago
4 weeks ago
@nostresshere wrote:
Would be great if OP came back and shared the end result.
You'll have better results to tag them if they are still active on the board from that long ago. @atkinsont
Summarizing from other posts the points can be restored sometimes if they can be intercepted based on whatever the hackers are doing with them, but many cases the points are spent in a way that Southwest can't verify what has happened. (You are allowed to book someone else a flight with your points for instance, so having only the example of another person booked with your points isn't evidence of fraud all by itself.)
There seems to be a mixture of examples where the points are or aren't able to be restored.
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a month ago
Hey would you say this still applies to the recent 2024 promo? I spoke to a worker on the phone and she said any change will void it. She also said she has seen it happen before.
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a month ago
2 Loves
If you log on to your rapid rewards account go to accounts > payments then scroll to the bottom are a list of promo codes for you.
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I have checked a couple of times and was told as recently as 4/16 that SW is still anticipating a "spring" launch for this offering but that no date has been announced.
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04-17-2024
04:20 AM
04-17-2024
04:20 AM
I believe that an independent investigation is in order.
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04-16-2024
09:01 PM
04-16-2024
09:01 PM
Also @whitesoxfan
im sorry of your bad experience on Wednesday I know they were a mess then and from what I have seen and heard from some of my friends it was a disaster that’s not the normal but unfortunately with the extra people in town flying out it made for a headache and it did take some time for kinks to be worked out
my guess is the line just kept growing from passengers missing flights and having to be rebooked and that takes time sometimes rebooking can be fast other times there’s a passenger who can’t decide what they want to do and hold up the line if you know what I mean.
id recommend sending an email to southwest sharing your experience and maybe they will be able to offer you a voucher for the inconvenience especially since you had to take a later flight
my recommendation for Southwest as another customer like yourself would have been to issue a waiver for all AUS flights once they saw what mess they were getting themselves in to that way people could change flights on the app/website without a fare difference and no agent required (similar to what they do for weather) of course HQ usually deals with those waivers but the line would have still been there for checked bags and other things but maybe slightly shorter.
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